Career

• 

  Oracle Cloud Infrastructure

  Senior Software Engineer

  Jun'23 - Current

  I joined OCI Security Assurance Gateway team as a Senior Software Engineer. Project details are highly confidential.

• 

  Times Internet

  Senior Software Engineer

  Mar'23 - May'23

  Java

  MariaDB

  Redis

  Docker

  Microservices

  I joined in the E.T. Money org as a Senior Software Engineer and was responsible for designing new architectures and improving existing ones. Upon joining, I immediately noticed a few opportunities to improve a few important services, and I grabbed that opportunity to lead a team of engineers to do the same.

  Planned roadmap for Java and Gradle Upgrade

  Created a roadmap to upgrade gradle, gradle script and JDK to improve build time and runtime performances. This cut down build time by 20-40%

  Improved service calls

  Introduced connection pooling to massively improve the bandwidth and latency of microservice API calls. This improved service call latencies by 20-25%

  Implemented a data processing system for a million users

  Designed and implemented a system to regularly process massive amount of transaction data to fetch the precomputed data with minimal latency.

• 

  Amazon

  Software Development Engineer II

  Jul'18 - Mar'23

  Java

  Spring

  JSP

  Python

  Django

  TypeScript

  Next.js

  Angular

  React

  AWS

  CI/CD

  Docker

  Microservices

  Machine Learning

  I worked in one of the leading roles in the Product Lifecycle Support (PLS) team in Amazon Worldwide Returns, Recommerce, and Sustainability Org which owns the entire returns workflow. Our goal was to minimize unnecessary returns and costs by optimizing the resolutions offered. I helped scale up our team by delivering end-to-end products and replacing bottlenecks with better solutions. I also contributed to hiring and mentoring peers to become exceptional engineers and managers.

  Created a chatbot

  Created a bot to assist customers with product issues, seamlessly handing off to a Customer Support Agent if needed. Collaborated with multiple teams to design a highly available and scalable microservice architecture, resulting in a 61.7% return avoidance and a resolution rate 584 bps higher than the Call channel. Implementation accounted for other Amazon Orgs, enabling efficient onboarding and serving 15% more customers with each team added, while also reducing load on CSA and improving wait times.

  Designed and implemented a Smart Web Crawler

  I disambiguated the open-ended problem of content writers having to manually gather OEM details from brand websites. Based on existing OEM data within Amazon, I developed a smart web crawler using NLP and ML models to navigate vendor websites and gather OEM data, replacing the manual data gathering process by the content writer team. This project improved productivity and removed the bottleneck of manually visiting vendor websites.

  Published a versatile data conversion library

  Created a data conversion library (HLD & LLD) to convert large excel files into a document database using smart metadata or schema identification. Implemented an ingestion engine with distributed message queues in a distributed system. Enabled other teams to use the library with minimal code changes, providing a seamless and efficient data or configuration ingestion process for content writers without the involvement of engineers.

• 

  Amazon

  Software Development Engineer Intern

  2017

  Python

  Java

  Springboot

  TypeScript

  Angular 4

  AWS

  CI/CD

  Completed a two-month internship at Amazon. Implemented a CI/CD pipeline for business configurations.